Our Shipping has Changed so Please Read, Especially International Orders.
All Domestic United States has FREE SHIPPING over $98.00 (no handling or hidden fees) (Terms Apply for Alaska & Hawaii)
All Domestic United States with orders under $98.00 will pay for Shipping
Alaska & Hawaii shipping is as above except for Oversized and Heavy items such as Frames, Forks, Engines, Transmissions, Fenders, Large Combined Kits and Oversized Packages that are processed by Dimensional Weight. Contact us "BEFORE" you make your purchase to get a shipping Quote.
General Delivery Conditions: The postal service will generally make several delivery attempts, and a notice is left if nobody is available to sign for the package. The POST OFFICE will hold your package for a few days only. If you fail to claim it, it will be returned to us, marked unclaimed. If this happens, please know the "Customer" is "Responsible" for the shipping charges to resend the package. If you fail to claim your package, "you" will be required to pay for shipping in order to have your order sent a second time. Free shipping is not Free a second time, you will be required to pay for shipping. If your package is returned and you demand a refund, only the product portion of the sale will be refunded minus the 20% restock fees (see Terms and Conditions). The original shipping cost of the package "WILL NOT" be refunded even if the shipping was free.
International Orders, Please Read:
During checkout, "SHIPPING IS JUST AN ESTIMATE"
The price for shipping during checkout is based on weight. We don't know the dimensional size and weight of a package until it's packed. The actual size of the package also dictates the shipping cost.
If our shipping cost is less than what you paid, we will refund the difference. If our shipping is more than you paid, we will bill you for the balance.
International orders are shipped by one of two methods based on Country and will be with either UPS or USPS.
Certain countries will be limited to UPS only, so if you check out and UPS is the only option for your shipping, please don't ask us to change it. UPS provides tracking and security unlike standard mail to some countries.
USPS Offers: PRIORITY MAIL INTERNATIONAL, EXPRESS MAIL INTERNATIONAL and PRIORITY INTERNATIONAL FLAT RATE, SMALL, MEDIUM & LARGE.
Shipping time varies greatly from country to country, but as a general rule, shipping via USPS may take up to 30 "Business" days. This is not always the norm, but it has happened. Most normal USPS deliveries arrive within three weeks from the shipment date. We have absolutely no control over a package once it leaves our warehouse, so please don't get upset with us....there's nothing we can do with this method of shipping. If you want fast trackable shipping, I suggest UPS. It's more expensive, but you will get it within a few days and it's trackable.
ALL PACKAGES ARE INSURED for the FULL AMOUNT (no exceptions! Don't ask for a discount invoice to reduce import fees, we will not do it!!). UPS will require a delivery signature (this is required). Some USPS packages will also require a signature.
It can take 2-3 weeks for your order to arrive (and sometimes longer) depending on how busy your customs officials are at the time your order arrives in your country. All international orders require hand written paper work for each parcel shipped to another country. Customs and other forms must be filled out this takes time and is done on rotation. So please have patience. We sometimes get very busy.
The buyer is responsible for any and all additional fees, duties, taxes, associated with orders shipped outside of the continental USA.
If a parcel is returned because of non payment of duty tax, the credit back to the credit card will be minus the: SHIPPING/HANDLING CHARGE AND MINUS A 20% RESTOCKING FEE.
Australian customers: please note your country has very tight guidlines concerning package sizes being sent through standard mail (meaning our USPS). Because of this, items such as fenders or larger can only be shipped via UPS. If during checkout you select USPS for a large package, we will inform you of your options with shipping.
We do not ship to forwarding companies using standard checkout with Paypal. If we find that an address is to a forwarding company, your order wil be held until we hear from you. If you want an item shipped to a forwarding company, we require a Bank transfer for the full amount.
Handling time varies and can be 1-2 business days or as many as 5-6 business days. Normally, we ship within 4 business days. Currently we do not offer same day or over night delivery.
Drop ship items from our suppliers and manufacturers will be to U.S. customers only. Example of drop ship items are: engines, transmissions, frames, forks and could be partial or entire orders. You will be notified where an order is being sent from.