1a. Items placed in service and/or used will be considered for standard replacement
warranty for replacement, repair, or pro-rated exchange. No credit is given on any item after it has been installed. All replacement or repair options are void when a product has been reworked or altered by anyone. Flatland Motorcycle Company warranties each new product to be free from defects in material and workmanship for a period of 60 days from the original purchase date except for the following: See section 6 below. The warranty is only valid when the product is properly installed on the original vehicle, subject to normal use and service, is not used for race or competition purposes and is not modified.
1b. Any product in question must be returned freight paid to Flatland Motorcycle Company in Arizona and we will forward the product to the manufacturer. If the returned product after inspection by the factory is found to have defects in material or workmanship, we will determine if the product is to be repaired or replaced by the manufacturer. This warranty covers only the product and does not include the cost of installation or removal. 45" Parts Depot LLC or Flatland Motorcycle Company will not be held liable for any and all consequential damages.
1c. All WR model products are warranted for material and workmanship prior to use only. These are considered competition use items and are not warranted after installation.
2a. Items that cannot be returned for exchange or credit:
1. Belts for the belt drive kits
2. Oil and Gas tanks with broken mounts due to vibration
3. Consumable items: points, plugs, cables, rubber parts
4. Wear items like Springer rocker bushings, springs, engine & transmission internal parts, clutch related parts, bushings, rollers, etc.
5. Exhaust parts
3a. Generators returned will be rebuilt or exchanged with a rebuilt unit. Cycle Electric generator will be sent to the factory for inspection/warranty
3b Electrical items such as our coils carry a factory warranty for 60 days from original purchase date. Our 6-volt relays, new 12-volt regulator and related OE electrical, or OE style reproduction electrical components have no warranty and cannot be exchanged. No credit will be issued for any electrical item.
3c. Our electronic ignition is warranted for a period of three years. If this item fails within this time period, it must be returned for inspection.
-Please note that our ignition module has a protection circuit built into the motherboard. If this circuit is blown, the warranty is considered null and void. The unit will be considered for repair or replacement at the owner's expense. This circuit protection is designed to take a voltage spike up to 23-volts, but continued high voltage due to an electrical problem will cause the circuit to blow, protecting the Hall sensor. You must read the installation instructions carefully and perform the system checks as stated.
4. Carburetor related products will be accepted for warranty/factory warranty only. No credit issued.
5. Battery Warranty Information: Our batteries are unconditionally guaranteed up to 30 days and pro-rated up to 60 days after original purchase date. No guarantee for cracked or physically damaged cases or terminals at any time. Damage caused in shipping must be reported to the courier and us within 24 hours after receipt of shipping. All batteries are shipped dry charged.
6. We "DO NOT" warranty powder coated finishes on our forks, frames, handlebars, or any other part that is damaged due to shipment or mishandling by the courier. The finish is considered by Flatland Motorcycle Company to be a protective coating to preserve the base metal and is not part of the overall cost and price the customer pays. We will not pay to have the part/s damaged re-coated.
Please note: each item returned for a warranty claim will be inspected. Evidence of misuse other than stated above will void warranty. Galling, bluing or any other indication of lack of lubricant/s on moving parts will void warranty.
We make no warranty of any kind as to the products distributed by us, expressed or implied, including without limitations any warranties of merchantability and fitness for a particular purpose. We will however, pass on all warranties made by the manufacturer, who has sole responsibility for performing such warranties. The manufacturer shall be solely responsible for any damage to person or property arising from design, manufacture, and testing of its products, we accept no liability for such damages. We shall not be liable for indirect or consequential damages. Refunds will be issued for any item that is returned because item was not needed or was misordered. Returned item must not be used or installed. There is a 20% restocking fee, which is taken from the refund. Items returned for warranty claim will be replaced with the repaired item or a new like item, no refund or credit will be given.
(Dealers/Wholesalers only any credit issued from a return will be posted to the customers account and will be offset by future purchases, No cash refunds will be given against credit resulting from merchandise returns. A credit will be posted to the customers’ account, which will be applied to future orders. Notify 45" Parts Depot about the credit when ordering.)
Flatland Motorcycle Company reserves the right to, at any time and without prior notification or liability, change or improve the design of a product, add or discontinue products and change pricing without notice. Any such acts will not give rise to an obligation to accept returns except those returns specifically provided for herein or to update design of, any such prior products.
Effective date, 1 Nov 2011. This policy supersedes any previously posted sales policy
Replica parts are not always manufactured to the same specifications as original parts due to low quantities required. Because of this, some of these parts do not give the same protection or have the same strengths as the original parts. Some parts listed are for restoration and show use only. These products may not meet current requirements for street use in your State or Country.